Legal Documents
Last updated: January 2026
Privacy Policy for Join In
Welcome to Join In ("we", "our", or "us").
Join In is a social connection platform that helps people find meaningful, real-time interactions based on shared activities, moods, or causes — such as yoga, studying, volunteering, gaming, or simply chatting.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Join In mobile app, website, or any related services (collectively, the "Service").
Information We Collect
We collect the minimum information necessary to help you connect safely and meaningfully.
Information You Provide:
- Account details: name, email address, phone number (for login/verification).
- Profile information: age, gender (optional), interests, hobbies, activity preferences, and profile photos.
- Interactions: messages, voice/video chats, status updates, and connection history within the app.
- Feedback & support: information you share when contacting us or reporting an issue.
Information We Collect Automatically:
- Device data: device model, OS version, unique device identifiers.
- Usage data: app actions (e.g., activities joined, time spent, crash logs) to improve performance.
- Location data (optional): only when you choose to enable "Nearby connections" or activity-based pairing.
- Cookies & analytics: used to understand usage patterns and enhance experience.
How We Use Your Information
We use your data only to make Join In safe, reliable, and engaging:
- To create and personalize your profile.
- To match you with other users based on activities, interests, or preferences.
- To enable chat, voice, or video interactions in real time.
- To improve app performance and develop new features.
- To ensure safety, prevent fraud, and comply with legal obligations.
- To send you updates, connection suggestions, and engagement prompts (you can opt out anytime).
Sharing of Information
We do not sell your data. We only share data:
- With other Join In users, as necessary for matching and communication.
- With trusted service providers who help us operate the platform under strict confidentiality agreements.
- When required by law enforcement or regulators.
- In case of a merger, acquisition, or restructuring, with prior notice to you.
Data Storage and Retention
- All user data is securely stored on encrypted servers.
- We retain your information only as long as necessary for account operation or legal obligations.
- You may request account deletion at any time, after which your data and chat history are permanently erased (except as required by law).
Your Rights and Controls
You have full control over your information:
- Access and edit your profile anytime.
- Delete your account and all associated data.
- Revoke location or notification permissions in device settings.
- Opt out of non-essential notifications and analytics tracking.
- Request a copy of your stored data by contacting us at arkatech.001@gmail.com.
Security
We use modern encryption and security protocols to protect user data from unauthorized access, disclosure, or loss. However, no digital system is 100% secure, so users are advised to interact responsibly and avoid sharing sensitive personal information within chats or profiles.
Children's Privacy
Join In is intended for users aged 18 and above. We do not knowingly collect or store information from anyone under 18. If such data is found, it will be promptly deleted.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date and notify you within the app or by email if the changes are significant.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact:
Join In Support Team
gojoinin.in@gmail.com
Terms of Use for Join In
Welcome to Join In ("we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of the Join In mobile app, website, and related services (collectively, the "Service"). By using Join In, you agree to these Terms. If you do not agree, please do not use the Service.
1. Eligibility
You must be at least 18 years old to use Join In. By using the Service, you represent that you meet this age requirement and that the information you provide is accurate and complete.
2. Your Account
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to take full responsibility for all activities under your account.
- You must not impersonate another person or misrepresent your identity.
- You must notify us immediately at arkatech.001@gmail.com if you suspect unauthorized use of your account.
3. Use of the Service
You agree to use Join In responsibly and only for lawful purposes. Specifically, you must not:
- Use the platform to harass, abuse, or harm others.
- Share or post content that is obscene, hateful, discriminatory, or violates another person's rights.
- Use bots, scripts, or automated tools to scrape, spam, or manipulate the app.
- Attempt to hack, disrupt, or reverse-engineer the app or its systems.
Violation of these rules may lead to suspension or permanent termination of your account.
4. User Content
- You retain ownership of the content (photos, messages, etc.) you share on Join In.
- By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content as needed to operate and improve the Service.
- You are solely responsible for the content you share, and you agree that it complies with all applicable laws.
5. Safety and Interactions
Join In facilitates real-time social connections between users based on shared activities and interests. While we aim to create a safe and positive environment:
- We do not conduct background checks on users.
- You are responsible for your own interactions, whether online or offline.
- Exercise caution and common sense when meeting people through the app.
- Report any suspicious or harmful behavior directly via the in-app reporting tools or email.
6. Subscriptions and Payments (if applicable)
If Join In offers paid subscriptions or in-app purchases:
- All payments are processed through secure third-party payment gateways (e.g., Google Play Billing, Apple App Store).
- Subscription plans and renewal terms will be clearly displayed before purchase.
- You may cancel your subscription anytime through your app store settings.
- Refunds are subject to the policies of the respective app store.
7. Intellectual Property
All rights, trademarks, logos, app designs, and content (other than user-generated content) are owned by Join In / Arkatech. You may not reproduce, distribute, or modify any part of the Service without our prior written consent.
8. Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, if:
- You violate these Terms;
- You engage in behavior that harms other users or the integrity of the platform; or
- We are required by law or regulatory authorities to do so.
Upon termination, you lose access to your account and related data (subject to our Privacy Policy).
9. Disclaimer and Limitation of Liability
The Service is provided on an "as is" and "as available" basis. We make no warranties regarding uninterrupted access, accuracy, or reliability of the app. Join In and its affiliates are not liable for any direct, indirect, or consequential damages arising from your use of the Service, including but not limited to data loss, unauthorized access, or user interactions.
10. Changes to These Terms
We may update these Terms periodically to reflect changes in our policies or legal obligations. When we do, we'll update the "Last Updated" date above and notify you within the app or via email if the changes are significant.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising out of or related to the use of Join In shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
12. Contact Us
If you have any questions about these Terms or the Service, please contact:
Join In Support Team
gojoinin.in@gmail.com